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FAQ's
Why organic?

Organic food is healthier for you, containing no nasty additives, pesticide residues, antibiotics or GM ingredients. Farming organically is also better for the environment (both land and wildlife), it is sustainable and uses 26% less energy to produce the same quantity of food. For more information visit the Soil Association

Why fair-trade?

Fair trade offers a better deal for marginalized workers and their communities. Fair-trading transforms existing trading structures and practices in favour of the poor and disadvantaged - often in the Third World - contributing to future sustainable development. For more visit: the Fairtrade Foundation

How long a shelf life can I expect on perishable items?

When shopping for you, I will check the shelf life of perishable items and bring to your attention anything with a shorter than expected 'use by' date when I deliver.

What if the product I ordered is out of stock?

if I am unable to source an item, I will, where ever practically possible, offer a suitable alternative, offer to deliver the item on another occasion or offer a full cash refund.

My favourite product is not on your site…

Please feel free to email me (details under the ‘contact us’ section) with as much detail of the product you would like - name, manufacturer and so on – if I can source the product I will add it to the website and let you know.

THANKS FOR SHOPPING AT GREENVAN!